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Interpersonal Skills

The Part of Your Presentation You Forgot to Practise

Communication Made Easy
The Part of Your Presentation You Forgot to Practise

Photo: business person presenting to colleagues in meeting room question and answer, via cdn.prod.website-files.com

There is a moment in almost every presentation when the slides stop and the room starts. You have spent hours on fonts, animations and speaker notes. Then someone asks, ‘Can you go back to slide four?’ and your brain quietly leaves the building.

For a lot of UK professionals, the Q&A is the bit we treat as an afterthought. We rehearse the deck. We do not rehearse the conversation. That is a bit like practising the opening credits of a film and hoping the plot sorts itself out.

Why the Q&A catches us out

Slides reward control. Questions demand thinking on your feet. Under pressure, we ramble, over-explain or apologise for taking up time. We treat questions as interruptions rather than part of the presentation itself.

The awkward truth is that the Q&A is where your credibility gets tested in real time. It is also where you can build trust faster than any chart. People remember how you handled the tricky question far longer than they remember your transition from slide six to seven.

Predict the questions, not the wording

Before you rehearse, write down ten to fifteen questions you think might come up. Ask a colleague who enjoys being difficult — every office has one. Group them into rough types: clarification, evidence, concerns, challenge and logistics.

For each one, jot down a one-line answer. Do not write a full script. You want the shape of an answer, not a transcript. A simple table works: ‘What they might ask’ on one side, ‘What I need them to understand’ on the other.

This is not about predicting the future. It is about taking the surprise out of the room. When a question lands near something you have already considered, your shoulders drop and your sentences get shorter. Both are good.

The 20-second answer

Most answers should take about 20 seconds. Answer first, explain second, then stop. It sounds obvious and it is surprisingly hard to do.

Try a structure like: ‘Yes — because…’ or ‘Not yet — here is what we are doing about it.’ Give the headline, add one piece of evidence, then pause. If they want more detail, they will ask. If they do not, you have saved everyone a small slice of their afternoon.

Practise with a timer. If your answer runs past 45 seconds, you are probably telling a story rather than answering a question. Stories are lovely. They are also how meetings overrun.

Rehearse interruptions

People interrupt. In a boardroom, a Teams call and a slightly tense Friday morning meeting, they will interrupt. Rehearsing politely is part of the skill.

Have a few phrases ready: ‘That is a fair point — can I finish this bit and come back to it?’ or ‘Let me park that for two minutes and pick it up before we finish.’ Another useful one: ‘Good question. I will answer that after this slide, otherwise I will lose my thread.’

Then ask a colleague to fire random questions at you mid-sentence. The goal is not to control the room. It is to stay steady when the room does not follow your plan.

Have a graceful ‘I don’t know yet’

Not knowing is normal. Bluffing is expensive. Prepare a response that sounds like a person, not a press release.

Try: ‘I don’t have that figure to hand. I will check with the team and send it by tomorrow afternoon.’ Or: ‘I don’t know yet — but here is how I would find out.’ Avoid ‘I’ll get back to you’ without a when. In a UK workplace, polite directness usually lands better than vague promises.

If the question is a challenge, you can say: ‘That is a good challenge. I do not want to guess, so let me come back to you by Thursday.’ Then actually come back by Thursday. The follow-up is the confidence trick.

A 15-minute rehearsal that actually works

You do not need a weekend away. Try this:

  1. Read your three key messages aloud.
  2. Write ten likely questions.
  3. Record three 20-second answers on your phone and listen once.
  4. Ask a colleague to interrupt you three times.
  5. Practise your ‘I don’t know’ line until it sounds normal.
  6. Finish by summarising your three messages in plain English.

Do it once. You are building reflexes, not a performance. The best Q&A answers sound like you on a good day, not like a robot reading from a card.

The point

Slides are the warm-up. The Q&A is the match. Rehearse the bit where you are a human being in a room, not just the bit where you click through a deck.

Clearer words, confident conversations — and that includes the ones you have not written down yet. The good news is that the Q&A is a skill. Skills can be practised.

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